This is our core implementation service offering, delivered in conjunction with leading integration software, by our professional Services group or by working directly with customer personnel or their preferred systems integrator.

This includes project scoping and estimating, installation of the software, architecture planning, detailed design, configuration of standard components, development of custom components, testing, conversion planning and cut-over, and post-production support.

This Services extends the Optimal Service offering by providing additional levels of implementation services in certain critical areas.

The focus of the Extended Services offerings is to strengthen ongoing implementation projects and to extend consulting support beyond the initial implementation. This includes focal areas, but not limited to, Formal Quality assurance reviews, design reviews, and code reviews during the implementation process. Off-site development to supplement onsite project team delivery capability.

Ongoing maintenance, enhancement and operational support of a production environment.

 

This is an offering designed for customers who are already implementing business Integration products themselves, but need focused expertise for specific activities.

This model delivers experienced resources to assist with your efforts to design and implement an integrated identity and access management solution across your enterprise.

Services provides experienced process modeling, redesign and workflow resources to organize and manage your business process redesign and implementation efforts.